Privacy Policy

Protecting your personal data and assets is our highest priority. We are fully committed to keeping them secure.

TaiBitnex collects and stores only the data needed for your trading on our trading platform. How we collect and store this information is outlined in the Privacy Policy below.

Our policy is anchored in the following core principles:

• To ensure full transparency into our practices for collecting and storing your personal data:

Our goal is to help you clearly understand how we collect and process data, so you can make informed decisions. We follow clear guidelines and processes for handling information on this official website. Our policy explains how it works in detail, outlining the specific methods we use so you have transparent, concrete information about its use. You are in control.

We provide timely updates whenever we determine you should be notified. Transparency is fundamental to our approach.

Our knowledgeable support team is always ready to assist with any questions about our processes, including our obligations under Taiwan law. Contact us at info@taibitnex.com

• We do not use personal data for any purpose other than as described in our Privacy Policy.

We may process personal data for purposes essential to running TaiBitnex services and facilitating connections between trader-members and third-party trading platforms. We also process data to maintain and enhance our official website and services, protect our rights, and meet regulatory or other legal obligations. Where necessary, we use this data to support administrative and other business operations related to the Services we provide to you, the client.

To provide better services tailored to your preferences and needs, TaiBitnex uses personal data.

• To use the key tools that safeguard your personal data and help you exercise your rights:

You can contact us at any time to access your personal data. We can update or delete it upon request, and we can also transfer your data to you or to a designated third party. These services are provided to help you exercise your privacy rights and maintain control over your information.

• Safeguard your personal data:

We use bank-grade security to protect your information. While no system can guarantee 100% safety, we continuously upgrade our infrastructure and reinforce the safeguards already in place.

We maintain a comprehensive privacy policy and industry-leading security systems.

1. The Scope?

This policy outlines our procedures for the collection, processing, and sharing of personal data relating to natural persons.

The terms of this policy apply to all identified or identifiable natural persons. This includes any individual who can be, or has already been, identified in connection with data entrusted to us or data we can access and/or combine.

Data processing, as defined in the Privacy Policy, refers specifically to the storage, management, and organization of personal data.

We do not collect, or seek to collect, any information about persons under 18. We also do not permit individuals under 18 to use our platform for any purpose. If we discover a user under 18 or any information relating to a person under 18, we will delete that information immediately.

2. What personal data do we collect and store?

When you register with us, we collect the personal data necessary to enable your use of our services. When required, we may also request additional information to verify account ownership. To improve and maintain service quality, we collect and analyze data about how you use our platform and official website, as well as the services of our third-party partners.

3. You are under no obligation to provide your personal data to the company.

While you are under no obligation to provide your data, declining to do so may limit the services we can offer and may restrict your ability to use our platform.

4. What personal information do we collect? When you visit our official website, we may collect the following personal information:

We do not collect information that can personally identify you. We do collect details such as your specific account activity, the IP address used, and the date and time of access. For maintenance, security, and support services, we retain any system crash reports, browser information, and the type of device used to access your account. We also record your account’s language preference.

We collect and store only the personal data you choose to share with us when you use our service to connect with a third party trading platform.

The personal information you have provided to third-party platforms may include your full name, address, phone number, and email address.

5. Why does the company need my personal data, and is it lawful for it to collect this information?

The company collects, stores, and processes your personal information solely for the purposes set out in the Policy. All such activities are conducted in compliance with applicable laws in Taiwan.

The company will only handle, process, or transmit your data in compliance with the applicable laws of Taiwan. The legal grounds for this are as follows:

• By submitting your information to the company, you consent to the storage and processing of your personal data and authorize us, when appropriate, to transfer it to the relevant third-party trading platform. Your consent applies to the processing of your personal data for one or more purposes.
• To improve our services, establish or defend legal claims, and pursue other legitimate interests, the company may need to store and process your personal data.
• Data processing is necessary to comply with legal requirements.

For more details about the data processing activities we are required to perform, please contact us via email.

Below is a list of the specific purposes for which we may process your personal data, along with the corresponding legal bases.

6. Sharing of Personal Data with Third Parties

To store and process IP addresses, conduct user surveys and analytics, and deliver related services, the company may share anonymized personal data with third-party service providers.

Upon your request, we will share certain personal data you provide with third-party services. In such cases, your information will be handled in accordance with the respective company’s privacy policy. This may include multiple trading platforms.

To better serve our clients and enhance our overall services, the company may share personal information with its affiliates and partner companies.

We may disclose data to competent legal or regulatory authorities when required by law or to protect our rights and assets, as well as those of our third-party partners.

In connection with critical business transactions—such as a sale of the company or when seeking investment or financing—we may share relevant data in a lawful and appropriate manner. This also applies in the event of a merger, restructuring, consolidation, or bankruptcy, as permitted or required by law.

7. Use of Cookies and Third-Party Services

We may use cookies and similar technologies for website analytics and in collaboration with advertising partners, in compliance with applicable laws and industry standards.

Cookies are small data files stored on your device when you visit our official website. We use them to gather information about browsing behavior and preferences so we can personalize and enhance your experience. Cookies help us remember your settings and tailor our services accordingly. They are also used for site analytics and to compile statistics for performance insights and strategic planning.

There are two primary types of cookies used on this site. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser after your session ends, allowing the site to recognize you as a returning visitor and streamline your experience.

Types of cookies:

Cookies may be used as needed, in accordance with their intended purposes:

Cookies are blocked or have been deleted

To delete or block cookies, adjust your browser settings. For step-by-step instructions, follow the links below for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some site functions and features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the operations described elsewhere in this policy. It may be kept longer to comply with local laws, regulations, and company policies.

Your personal data will be shared with third-party trading platforms only at your request and discretion for a period of 12 months. After this period ends, and with your consent, we will continue sharing the data for a further 12 months.

As part of our operations, we regularly review all personal data to determine whether it is still required.

9. Transfers of personal data to third countries or international organizations

When necessary to provide our services or for security reasons, personal data may be transferred to third countries (i.e., countries outside your own) and to international organizations, using comprehensive security protocols. We follow best-practice data protection standards to safeguard your information and ensure you retain access to legal remedies and rights in all circumstances.

Within the EEA (European Economic Area), all residents are protected by applicable data protection laws and safeguards.

• All data transfers are conducted under the EU’s jurisdiction and competence and comply with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”).
• All data transfers between public entities or authorities are conducted in compliance with Article 46(2) and are subject to a legally binding, enforceable agreement.
• Cross-border data transfers are carried out in accordance with the European Commission’s Standard Contractual Clauses pursuant to GDPR Article 46(2)(c). You can review the Clauses on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

To learn more about the specific security measures the company uses to safeguard your personal data during third-country transfers, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Your personal data is protected using the highest-level technical and organizational safeguards, aligned with gold‑standard procedures. These measures help prevent unlawful or accidental destruction, as well as the loss or alteration of that data.

Although we exercise the highest level of care and follow gold-standard data protection practices as required by law, we cannot guarantee that your personal data will remain entirely error-free in all circumstances. Accordingly, we cannot be held liable for any disclosure of personal data or for incidental, intangible, or consequential damages. This includes situations beyond our control, such as disclosures caused by transmission errors, unauthorized third-party access, or other similar events.

If we receive a legally enforceable request from regulators or legal authorities, we may be required to disclose your personal data to them. Once disclosed under a legal obligation, we cannot control how those authorities handle, store, or secure your data.

Any information sent over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to Third-Party Websites

While browsing this site, you may encounter links to third-party applications and websites. These external resources are not part of our official website, are not our affiliates, and are not controlled by the company. Our Privacy Policy does not apply to them. Each third party sets its own procedures and priorities for collecting and processing personal data, and we are not responsible for their practices. Please use your own discretion when engaging with these sites.

Before sharing any personal data, always review the company’s or service’s privacy policy on its official website. Ensure their data collection, use, and processing practices align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or modify this policy at any time. We will announce any changes on our official website and, where appropriate, through other channels. The updated Privacy Policy will be posted on the website and will take effect immediately upon publication, unless otherwise stated.

13. Your Rights Regarding Personal Data

You have full control and the final say over how your personal data is used, including the right to verify its accuracy, correct any errors, and choose to delete it or restrict the scope and nature of any processing we perform.

This page provides information relevant to EEA residents:

Your personal data is protected under the rights described herein. By sending an email to the address below, you may immediately exercise those rights.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that we process is accessible by us and can therefore be verified.

You may request access to your personal data at any time for verification purposes, and we will provide it in electronic form. If you request additional copies of data currently being processed, beyond the initial copy, we may charge a reasonable fee.

Legal rights and those set out in this Privacy Policy must not compromise the rights of others. The company may deny or restrict access to personal data where such access would infringe the rights or freedoms of others.

Right to Rectify Errors

To ensure proper processing, any errors in your personal data—whether due to omissions or inaccurate details—may be corrected by you or by the Company.

Erasure Rights

You have the right to request deletion of your personal data in the following situations: (1) it has been processed without your consent or in violation of applicable law; (2) you request its removal and the Company has no legal obligation to retain it; (3) you object to our processing—even if otherwise lawful—based on our or a third-party provider’s legitimate interests; or (4) we are required by law to delete your data.

The right to deletion may be overridden by legal obligations under EU law or the laws of any Member State. This also applies when data is required to establish, exercise, or defend legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal information if you believe it is inaccurate.

If you request a restriction on the use of your personal data, we will delete it unless one of the following applies: 1) deletion is prohibited by law in the European Union or any Member State; 2) with your consent, retention is required for defending against or exercising legal claims; 3) retention is necessary to protect the rights of another natural person.

Your Right to Data Portability

If you have consented, in any form, to its collection and to processing by automated systems, you have the right to access and review any personal data you have provided.

You may request the transfer of all your personal data to another company or organization where this is technically feasible. This does not affect your right to have your data deleted. However, we cannot fulfill such a request if doing so would infringe on the rights or freedoms of another individual.

Right to challenge the processing of your data

While the Company may process data to pursue its legitimate interests or those of a third-party service provider, you have the right to object and request that such processing cease. However, this right does not apply where a compelling legal basis requires continued processing—for example, to establish, exercise, or defend legal claims. In such cases, we may continue processing your personal data.

You may request at any time that your personal data not be processed for any direct marketing activities.

Your Right to Withdraw or Decline Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where possible. This withdrawal is not retroactive and will not affect any processing carried out before your withdrawal.

If you are dissatisfied for any reason, you are entitled to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, European Union Member States have established regulatory and supervisory authorities to address such matters. You may lodge a complaint with these authorities at your discretion, including through their official websites.

Section 13 outlines the circumstances under which your personal data rights may be limited by European Union law or by the laws of its Member States.

Once we receive your request concerning your personal data and its processing, we will provide access to the information you requested, as described in Section 13 of this policy. We may extend the response period by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

We will send the requested information to you electronically at no charge, unless doing so would violate applicable law or the provisions of Section 13. We may charge a reasonable fee or decline to act on requests that are unfounded, excessive, or repetitive.

For data protection and security, we reserve the right to request additional proof of identity if we have reasonable doubts about the identity of the individual making a personal data request.